Are You or Your Organization at a Crossroads or in a Crisis?

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RSH Advisors conducts independent, structured assessments of agency policies, practices, and operational performance to support accountability, risk mitigation, and informed decision-making. Our work provides senior leadership with objective findings and actionable recommendations to strengthen governance, compliance, and organizational effectiveness.

These engagements are often referred to as internal investigations. RSH uses the term assessment to reflect our broader mandate: not only to identify deficiencies, but to evaluate systems, controls, and decision-making frameworks and provide a clear path forward.

Public and private-sector organizations typically engage RSH Advisors following:

• Critical incidents with operational, legal, or reputational implications
• Heightened public, regulatory, or oversight scrutiny
• Pending or active litigation, investigations, or enforcement actions
• Consent decrees, settlements, agreements, or monitoring requirements
• Leadership transitions or organizational restructuring
• Identified gaps in policy compliance, supervision, or internal controls

RSH Advisors has supported high-profile government agencies in jurisdictions that have faced sustained national scrutiny, including work connected to events in Baltimore, Ferguson, Los Angeles, Minneapolis, New York, and others.

Our assessment is tailored to the organization’s mandate, legal posture, and risk environment. Common focus areas include:

Governance, Policy, and Compliance

• Policy adequacy, consistency, and implementation
• Compliance with applicable laws, regulations, and court orders
• Accountability, discipline, and oversight mechanisms
• Risk management and internal controls

Operations and Leadership

• Command decision-making and supervisory practices
• Incident response and crisis management protocols
• Organizational structure and role clarity
• Interagency coordination and escalation procedures

Workforce, Training, and Culture

• Training standards and field supervision
• Performance management and early-intervention systems
• Employee wellness, fitness for duty, and support programs
• Organizational culture, morale, and internal communication

Technology, Data, and Infrastructure

• Technology, equipment, and infrastructure readiness
• Data governance, security, and access controls
• Analytical capacity and performance measurement
• Documentation, records management, and reporting practices 

RSH Advisors employs a repeatable, evidence-based methodologydesigned to meet the expectations of executive leadership, oversight bodies, and legal stakeholders:

• Review of policies, procedures, and governing documents
• Structured interviews across leadership, management, and frontline staff
• Site visits, operational observations, and workflow analysis
• Review of incident files, data systems, and performance metrics
• Benchmarking against recognized standards and peer organizations

Our approach emphasizes objectivity, defensibility, and clarity, with findings grounded in documented evidence.

Assessment engagements typically result in:

• A comprehensive written report  detailing findings and analysis
• Clearly articulated, prioritized  recommendations
• Implementation considerations,  timelines, and accountability frameworks
• Briefings for executive eadership, boards, councils, or oversight entities
• Optional public-facing summaries to support transparency and communication

All deliverables are developed with the expectation that they may be subject to public disclosure, legal review, or regulatory scrutiny.

When circumstances require external communications support, RSH Advisors coordinates and integrates with premier crisis communications firms with deep experience across federal government, the White House, political leadership, and global corporate environments.

RSH serves as the strategic integrator—aligning investigative, legal, operational, and communications workstreams so leadership has a coherent strategy, sequenced decision points, and disciplined execution.

Our crisis communications partners have supported:

• White House and senior federal officials
• Governors, mayors, and cabinet-level agencies
• National political campaigns and transitions
• Fortune 500 companies and highy regulated industries
• Organizations facing congressional, regulatory, or media scrutiny

Partners are selected based on the specific risk environment, stakeholder landscape, and disclosure posture of each engagement.

Independence: Objective, third-party assessments free from operational or political influence

Credibility: Experience supporting agencies  under complex oversight and scrutiny

Interdisciplinary Expertise: Legal, operational, analytical, and organizational perspectives

Practical Focus: Recommendations designed to be implemented within real-world constraints

Integrated Response: Access to top-tier crisis  communications capability when needed

RSH Advisors supports leadership in making informed, defensible decisions that strengthen institutional integrity and public confidence.